Welcome to Betty Threads. By accessing our website or placing an order, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.
1. Acceptance of Terms
By using this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
2. Products
Betty Threads offers threads, fabrics, sewing materials, tailoring accessories, and other related products. While we strive to provide accurate product descriptions and images, actual colors and appearances may vary slightly due to screen settings, lighting, or manufacturer variations.
3. Pricing
- All prices are displayed in Philippine Pesos (PHP).
- Prices are subject to change without prior notice.
4. Orders and Payment
- Full payment is required before an order is processed or released.
- Orders will only be confirmed after successful payment verification.
- We reserve the right to cancel or reject any order due to payment issues, pricing errors, suspected fraudulent activity, or product unavailability.
5. Delivery
- Deliveries are handled exclusively by third-party courier or delivery service providers selected by the customer or made available during checkout.
- Delivery schedules depend on the courier's operations and service availability.
- Once an order has been handed over to the courier, Betty Threads is not responsible for delays, failed deliveries, damaged packages during transit, lost parcels, or any other issues caused by the courier or delivery service.
- Customers are responsible for providing complete and accurate delivery information.
6. Returns and Refunds
Returns and refunds are accepted only under the following conditions:
- The wrong item was received.
- The item is defective upon receipt.
- The item received does not match the confirmed order.
The following conditions also apply:
- Requests for returns or refunds must be made within 7 days from the date the order is received.
- The product must be unused, in its original condition, and in its original packaging.
- All returns, exchanges, and refund requests must be processed in person at the Betty Threads physical store. Requests made through delivery riders, courier services, or online channels will not be accommodated.
- Customers must present the official receipt or proof of purchase when requesting a return or refund.
- Refunds will only be issued after the returned item has been inspected and approved by Betty Threads.
The following items are not eligible for return or refund:
- Products damaged due to misuse, mishandling, or improper storage by the customer.
- Cut fabrics, customized products, or specially ordered items.
- Products without proof of purchase.
7. User Accounts
Customers are responsible for maintaining the confidentiality of their account credentials. Any activity performed using their account is their responsibility.
8. Prohibited Use
Users agree not to:
- Provide false or misleading information.
- Attempt to gain unauthorized access to the website or its systems.
- Use the website for unlawful or fraudulent purposes.
- Interfere with or disrupt the operation or security of the website.
9. Intellectual Property
All content on this website, including text, images, graphics, logos, product descriptions, and other materials, is the property of Betty Threads unless otherwise stated. Unauthorized reproduction, distribution, or commercial use of any content is prohibited.
10. Limitation of Liability
To the fullest extent permitted by law, Betty Threads shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or third-party delivery services.
11. Changes to the Terms
Betty Threads reserves the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website after changes have been posted constitutes acceptance of the revised Terms.
12. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Republic of the Philippines.